Domiciliary/Home Care 

Policies, Procedures, Forms and Documents

POLICIES & PROCEDURES

We endeavour to remain CQC Compliant at all times. So, as a member of staff of CityTrust Healthcare, we expect you to familiarise yourself with the policies of our organisation.

CH01      Anti-Bribery Policy

CH02      Business Contingency and Emergency Planning Policy

CH03      Car Use Policy

CH04      Corporate Social Responsibility Policy

CH05      Gifts and Legacies Policy

CH06      Internet and Email Policy

CH07      Nurse Revalidation Policy

CH08      Out of Hours & Emergency On-Call Cover Policy

CH09      Premises – Access to Office Policy

CH10      Record Keeping Policy

CH11      Service User Records (Home) Policy

CH12      Social Media and Networking Policy

CM01    Administration of an Enema or Suppository Policy

CM02    Aseptic Technique Policy

CM03    Autonomy and Independence Policy

CM04    Bariatric Care Policy

CM05    Basic Life Support Policy

CM06    Blood Transfusion and IV Fluids Policy

CM07    Buccal Midazolam Policy

CM08    CCTV Policy

CM09    Clinical Waste Policy

CM10    Confidentiality Policy

CM11    Confirmation of Death Policy

CM12    Consent Policy

CM13    Data Protection Policy

CM14    Death of a Service User Policy

CM15    Dementia Care Policy

CM16    Deprivation of Liberty Safeguards Policy

CM17    Dignity and Respect Policy

CM18    End of Life Care Policy

CM19    Escalation Policy

CM20    Female Genital Mutilation Policy

CM21    Food Hygiene Policy

CM22    Foot Care Policy

CM23    Hot Water and Surfaces Policy

CM24    Infection Control Policy

CM25    Medication Administration Policy

CM26    Missed Visit Policy

CM27    Missing Persons Policy

CM28    Modern Slavery Policy

CM29    Moving and Handling Policy

CM30    MRSA Policy

CM31    Needlestick Injury Policy

CM32    Nutritional and Hydration Needs Policy

CM33    Safeguarding Vulnerable Adults Policy

CM34    Safeguarding Vulnerable Children Policy

CM35    Serious Untoward Incident Policy

CM36    Service Users’ Home Security Policy

CM37    Tracheostomy Care and Tracheobronchial Suction Policy.

CM38    Vaccinations Policy

CM39    Mental Capacity Act Implementation Policy

CP01      Advance Care Planning Policy

CP02      Care Planning Policy

CP03      Challenging Behaviour, Violence and Aggression Policy

CP04      Clinical Governance Policy

CP05      Co-operating with Other Providers Policy

CP06      Collection of Prescriptions Policy

CP07      DNAR Policy

CP08      Duty of Candour Policy

CMN01 Access to Files and Records Policy

CMN02 Advocacy Policy

CMN03 GDPR Procedure and Policy

CMN04 Information Governance Policy

CMN05 Information Security Policy

CMN06 Mobile Phone Use Policy

CMN07 Notifications Policy

CF01      Direct Payment Policy

CF02      Financial Procedures Policy

CF03      Handling of Money – Service Users Who Lack Capacity Policy

CF04      Handling the Money of Service Users Policy

CF05      Personal Budgets Policy

HS01      Health and Safety Policy

HS02      Accidents and Incidents Reporting Policy

HS03      Control of Substances Hazardous to Health Policy

HS04      Environmental Policy

HS05      Falls Prevention Policy

HS06      Fire Safety in the Home Policy

HS07      Personal Protective Equipment Policy

HS08      Risk Assessment Policy

HS09      Safe Use of Bed Rails Policy

HS10      Safe Use of Restraint Policy

HS11      Accidents and Emergencies Policy

HS12      Hand Washing Policy

HR01      Alcohol, Smoking and Drug Use Policy

HR02      Appraisal Policy

HR03      Bullying and Harassment Policy

HR04      Code of Conduct for Workers Policy

HR05      Disciplinary and Grievance Policy

HR06      Disclosure and Barring (DBS) Policy

HR07      Disclosure and Barring (DBS) Referral Policy

HR08      Dress Code Policy

HR09      Equal Opportunities Policy

HR10      Equality and Diversity Policy

HR11      First Aid Policy

HR12      Lone Working Policy

HR13      Maternity Policy

HR14      Paternity Leave Policy

HR15      Position of Trust Policy

HR16      Professional Boundaries Policy

HR17      Religion and Belief Policy

HR18      Retirement Policy

HR19      Safer Recruitment Policy

HR20      Sickness Absence Policy

HR21      Stress Management Policy

HR22      Supervision Policy

HR23      Training, Development and Qualifications

Policy

HR24      Volunteering Policy

HR25      Whistleblowing Policy

CQ01     Quality Assurance Policy

CQ02     Compliance Principles Policy

CQ03     Compliments and Complaints Procedure

Policy

CQ04     Disability and Discrimination Policy

CQ05     Meeting Needs Policy

CQ06     Promoting Continence Policy

CQ07     Social Value Policy

CQ08     Audit Policy

CQ01     Quality Assurance Policy

CQ02     Compliance Principles Policy

CQ03     Compliments and Complaints Procedure

Policy

CQ04     Disability and Discrimination Policy

CQ05     Meeting Needs Policy

CQ06     Promoting Continence Policy

CQ07     Social Value Policy

CQ08     Audit Policy