Alzheimer and Dementia care
At CityTrust Healthcare, we have provided dementia care for our customers for some years. During this time we’ve developed a real understanding of the needs of people affected by the condition.
Our highly-trained dementia carers know all about the different types and stages of the condition, and they’re experienced in helping people and their families cope with the challenges that caring for someone with dementia brings about on a daily basis.
We are absolutely determined to help people living with dementia – caring for people in their own homes is our aim.
There is always so much to learn about when providing dementia care. So, we continue to train our dementia carers and work closely with organisations, such as Dementia UK to develop our training programmes, enabling us to better provide help for our customers, as well as on-going support for carers.
CityTrust Healthcare Person Centred Dementia Care
Did you know?
CityTrust has the experience of supporting customers with dementia; in fact over 50% of our elderly customers have dementia to some degree.
Coming to terms with this illness is hard for both those affected by it and their loved ones. Calling on support for a loved one is one of the toughest decisions you’ll find yourself faced with in life. Many find the idea of inviting someone new into the home very worrying.
That’s why we believe in providing our dementia support services through the entire process. Our friendly team of dementia carers will talk you through all elements of our person centred care services.
When we provide dementia home care, we see our customers for what they are – people with emotions, feelings, likes and dislikes. Each person is different. And therefore there’s no one way of providing help and support.
Our carers are enthusiastic and committed to caring for someone with dementia, helping them to live comfortably within the environment they’re most familiar with – their own homes.
That’s because we recognise that the homes of our customers aren’t just buildings. They’re treasure troves, hosting decades’ worth of cherished memories. And when caring for someone with dementia, this continuity and consistency is absolutely vital.
Why Choose Our Dementia Carers?
There are many different types of this illness – over a hundred in fact. In more than 20 years, we’ve provided live-in support for people affected by Alzheimer’s, Frontal Temporal (also known as Picks), Lewy Body, Vascular, and many more.
Before joining the team at Helping Hands, each of our carers goes through a rigorous training programme. They go through training at our Centre of Excellence, as well as a program developed alongside Dementia UK. It’s here they learn to deal with the challenges of caring for someone with dementia.
Our team of carers have contact with our Dementia experts. We also encourage carers and our customers’ families to call the Helping Hands helpline if they have any questions whatsoever.
Dementia Home Care Services
With our domiciliary care services, we can help with daily household tasks, like preparing meals, cleaning and running errands, as well as help with medication. However, as well as providing nursing-led dementia care for our customers, our friendly carers also provide fulltime companionship. They love nothing more than to play a board game, chat over a cup of tea, or go for a stroll in the park with the people they look after.
It’s this warm people-centric approach that we’ve become known for.
Unlike many home care agencies, our carers will provide dementia care in the home for a number of weeks, before taking a break. This allows them to bond and build up a relationship with the people they’re looking after.
Some of our dementia carers have worked with their customers for years. And if a carer happens to fall ill, or needs to take a break, we will ensure that there’s always another qualified professional to step in to temporarily take their place. This way you can rest assured that your loved ones will never be left unsupported.
Dementia Action Alliance
Helping Hands is pleased to have a working plan with Dementia Action Alliance, which is made up of over 700 organisations committed to transforming the quality of life of people living with the condition in the UK, as well as the millions of people who care for them.
If you’re considering dementia live-in care, you can rely on our carers to always deliver their support always to the highest possible standards.