Domiciliary/Home Care

Policies, Procedures, Forms and Documents

POLICIES & PROCEDURES

We endeavour to remain CQC Compliant at all times. So, as a member of staff of CityTrust Healthcare, we expect you to familiarise yourself with the policies of our organisation.

1. BUSINESS OPERATIONS

CH01 Anti-Bribery Policy

CH02 Business Contingency and Emergency Planning Policy

CH03 Car Use Policy

CH04 Corporate Social Responsibility Policy

CH05 Gifts and Legacies Policy

CH06 Internet and Email Policy

CH07 Nurse Revalidation Policy

CH08 Out of Hours & Emergency On-Call Cover Policy

CH09 Premises – Access to Office Policy

CH10 Record Keeping Policy

CH11 Service User Records (Home) Policy

CH12 Social Media and Networking Policy

2. CARE MANAGEMENT

CM01 Administration of an Enema or Suppository Policy

CM02 Aseptic Technique Policy

CM03 Autonomy and Independence Policy

CM04 Bariatric Care Policy

CM05 Basic Life Support Policy

CM06 Blood Transfusion and IV Fluids Policy

CM07 Buccal Midazolam Policy

CM08 CCTV Policy

CM09 Clinical Waste Policy

CM10 Confidentiality Policy

CM11 Confirmation of Death Policy

CM12 Consent Policy

CM13 Data Protection Policy

CM14 Death of a Service User Policy

CM15 Dementia Care Policy

CM16 Deprivation of Liberty Safeguards Policy

CM17 Dignity and Respect Policy

CM18 End of Life Care Policy

CM19 Escalation Policy

CM20 Female Genital Mutilation Policy

CM21 Food Hygiene Policy

CM22 Foot Care Policy

CM23 Hot Water and Surfaces Policy

CM24 Infection Control Policy

CM25 Medication Administration Policy

CM26 Missed Visit Policy

CM27 Missing Persons Policy

CM28 Modern Slavery Policy

CM29 Moving and Handling Policy

CM30 MRSA Policy

CM31 Needlestick Injury Policy

CM32 Nutritional and Hydration Needs Policy

CM33 Safeguarding Vulnerable Adults Policy

CM34 Safeguarding Vulnerable Children Policy

CM35 Serious Untoward Incident Policy

CM36 Service Users’ Home Security Policy

CM37 Tracheostomy Care and Tracheobronchial Suction Policy.

CM38 Vaccinations Policy

CM39 Mental Capacity Act Implementation Policy

3. CARE PLANNING

CP01 Advance Care Planning Policy

CP02 Care Planning Policy

CP03 Challenging Behaviour, Violence and Aggression Policy

CP04 Clinical Governance Policy

CP05 Co-operating with Other Providers Policy

CP06 Collection of Prescriptions Policy

CP07 DNAR Policy

CP08 Duty of Candour Policy

4. COMMUNICATION

CMN01 Access to Files and Records Policy

CMN02 Advocacy Policy

CMN03 GDPR Procedure and Policy

CMN04 Information Governance Policy

CMN05 Information Security Policy

CMN06 Mobile Phone Use Policy

CMN07 Notifications Policy

5. FINANCE

CF01 Direct Payment Policy

CF02 Financial Procedures Policy

CF03 Handling of Money – Service Users Who Lack Capacity Policy

CF04 Handling the Money of Service Users Policy

CF05 Personal Budgets Policy

6. HEALTH AND SAFETY

HS01 Health and Safety Policy

HS02 Accidents and Incidents Reporting Policy

HS03 Control of Substances Hazardous to Health Policy

HS04 Environmental Policy

HS05 Falls Prevention Policy

HS06 Fire Safety in the Home Policy

HS07 Personal Protective Equipment Policy

HS08 Risk Assessment Policy

HS09 Safe Use of Bed Rails Policy

HS10 Safe Use of Restraint Policy

HS11 Accidents and Emergencies Policy

HS12 Hand Washing Policy

7. HUMAN RESOURCES

HR01 Alcohol, Smoking and Drug Use Policy

HR02 Appraisal Policy

HR03 Bullying and Harassment Policy

HR04 Code of Conduct for Workers Policy

HR05 Disciplinary and Grievance Policy

HR06 Disclosure and Barring (DBS) Policy

HR07 Disclosure and Barring (DBS) Referral Policy

HR08 Dress Code Policy

HR09 Equal Opportunities Policy

HR10 Equality and Diversity Policy

HR11 First Aid Policy

HR12 Lone Working Policy

HR13 Maternity Policy

HR14 Paternity Leave Policy

HR15 Position of Trust Policy

HR16 Professional Boundaries Policy

HR17 Religion and Belief Policy

HR18 Retirement Policy

HR19 Safer Recruitment Policy

HR20 Sickness Absence Policy

HR21 Stress Management Policy

HR22 Supervision Policy

HR23 Training, Development and Qualifications

Policy

HR24 Volunteering Policy

HR25 Whistleblowing Policy

8. RECRUITMENT

12.02: Recruitment Selection

References

008: Application For Employment
022: Employment Contract
040: Notification Of New Employee Form
047: Record Of Staff Employed
048: Recruitment Progress Monitoring Form
052: Sample – Confirmation Of Employment Letter
053: Sample – Invitation For Interview Letter
054: Sample – Offer Of Employment Letter
055: Sample – Reference Request
056: Sample Job Description – Carer
057: Sample Job Description – Domestic
058: Sample Job Description – manager
059: Sample Job Description – Qualified Nurse